Privacy Policy


Effective Date:  January 2016, Revised:  November  2021

Ascension Living, which is comprised of physicians, skilled nursing facilities, long-term care communities, programs for the elderly and other health care providers who work together to deliver a broad range of health care services, is committed to protecting your health information. We create and maintain a record of your care and services you receive on a variety of media, including paper, film and electronic. This information is available to workforce members, such as physicians, nurses, therapists, business associates and volunteers, who need this information to provide treatment to you, obtain payment for services provided or to support various operational functions necessary to provide health care. We are required by law to:
  • Have reasonable safeguards in place to discourage improper use or access to your health information;
  • Maintain and protect your privacy and the confidentiality of your health information and records;
  • Provide you with this Joint Notice describing your rights and our legal duties regarding your health information; and,
  • Notify affected individuals in the event of a breach of health information.

The following categories describe how we may disclose your health information when required or permitted to do so by federal, state, or local law. THE INFORMATION AUTHORIZED FOR USE AND DISCLOSURE MAY INCLUDE INFORMATION WHICH MAY INDICATE THE PRESENCE OF COMMUNICABLE OR NON-COMMUNICABLE DISEASE. Disclosure may also include psychiatric and drug abuse treatment.       



We may disclose your health information to physicians, nurses, technicians, and workforce members who are involved in your care. Example:

  • We may tell your primary care physician, hospital or other health care provider about your condition, so they can provide appropriate follow-up care.



We may use and disclose your health information  to bill for the treatment and services you receive and to collect payments from you, your insurance company or a third party.  Examples: 

  • We are required to conduct assessments of residents’ functional capacity and health status and complete a Minimum Data Set (MDS) form. The MDS is used to track  changes and outcomes. It is also required for reimbursement of Medicare services.
  • We may disclose your health information to physicians or their billing agents, so they can send their claims to your insurance company or to you. 


Health Care Operations:

We may use or disclose your health  information for health care operations. These uses, and disclosures are necessary to run our organizations and make sure residents and patients receive quality care. Example:

  • We may use health information to review our treatment  and services, and evaluate staff performance. 


Business Associates:

We may disclose your health information to Business Associates with whom we contract to provide services on our behalf.  We require business associates to take appropriate measures to safeguard your information. Example:

  • We may contract with a company outside the organization to provide rehabilitation services or to provide collection services for past due accounts. 


Electronic Health Information Exchanges:

We may access or  disclose your health information to other health care  members through health information exchange  organizations. These organizations are committed to securing  the information and allowing your health information to be  available when needed for the purposes of treatment, payment or health care operations. You have the right to opt  out of participating in a health information exchange. 


Facility Directory:

Unless you notify us that you object, we  will use your name, your room number or other location  within the facility, your general medical condition, and your religious affiliation as part of our patient information system.  This information may be provided to members of the clergy  and, except for religious affiliation, to other people who ask for you by name.


Individuals Involved in Your Care or Payment of Your Care:

We may release health information to a friend, family  member, or other person who is involved in your care and  those who help pay for your care. We may disclose health information about you to an entity assisting in disaster relief efforts so that your family can be notified about your condition, status and location. If appropriate, communications may be made after your passing, unless you  have instructed us otherwise.


Personal Representative:

If you have a personal  representative such as a legal guardian, we will treat that  person as you with regard to disclosure of your health information. If you are deceased, we will treat your executor, administrator, or other person with authority to act on your  behalf as your personal representative as required by law. 


Photographs and Videotape:

We may take photographs or videotape of you for identification or health-related  purposes. If you authorize, photographs may be taken for things such as holiday activities, memory boards, cue boxes, and recognition events. Also, if you authorize, we may display  a written summary about your life, family, hobbies, interests, and other personal information. 


Marketing and Sales:

We may contact you to provide  information about treatment alternatives or other health related benefits, goods, and services provided by the facility  that may be of interest to you. We must obtain your written  authorization before we may use or disclose your health  information for marketing purposes, except for face-to-face  communications made by us to you. 



We may contact you as part of our fundraising  activities, but you have the right to opt out of receiving such  communications. If you do not want to be contacted about our fundraising efforts, you must notify us in writing.  



We may disclose information to researchers when  the research project has been approved by an Institutional  Review Board that has reviewed the research proposal and established protocols to ensure the privacy of your health information. 



We may disclose your health information for workers’ compensation or similar programs  as authorized by state law. 


Coroners, Medical Examiners and Funeral Directors:

We may disclose health information to a coroner, Medical examiner or funeral director.  Examples:

  • To identify a deceased person or determine the cause of death.
  • To assist the funeral director in completing the death certificate.       

Organ and Tissue Procurement Organizations:

We may disclose your health information to organizations that handle organ, eye, or tissue procurement or transplantation, or to a donation bank as necessary to facilitate donation and  transplantation. 



If you are a member of the Armed Forces, we may  disclose health information as required by military command  authorities. We may also disclose health information about foreign military personnel to the appropriate foreign military authority. 


Judicial, Administrative and Law Enforcement Purposes:

We may disclose health information about you for judicial,  administrative and law enforcement purposes. This may include disclosures in response to subpoenas or court orders. 


To Advert a Serious Threat to Health or Safety:

We may use and disclose your health information when necessary to  prevent a serious threat to your health and safety or the  health and safety of the public or another person. This  disclosure would only be made to someone able to help  prevent the threat. 


Health Oversight Agencies:

We may disclose health information to a health oversight agency for activities  necessary for the government to monitor the health care system, government programs, and compliance with applicable laws; for example, audits, investigations, inspections, medical device reporting and licensure. 


Public Health:

We may disclose your health information to  public health or legal authorities charged with preventing or  controlling disease, injury, or disability. 


National Security and Intelligence Activities:

We may disclose your health information to federal officials for  intelligence, counterintelligence or other national security activities authorized by law. 


Protective Services for the President and Others:

We may disclose your health information to federal officials, so they  may provide protection for the President, other authorized  persons or foreign heads of state, or to conduct special  investigations. 


Custodial Situation:

If you are an inmate of a correctional  institution or in the custody of a law enforcement official, we  may disclose your health information to the correctional  facility or law enforcement official. 



You have the following rights regarding your health  information. You are required to submit in writing requests to  exercise any of these rights for records that the facility creates and maintains.

Right to Inspect and Copy:

You have the right to inspect and  request a copy of your health record, except as prohibited by  law. If you request a copy in either paper or electronic  format, you may be charged a fee in accordance with federal  and state law. In certain circumstances, we may deny your  request to inspect a copy. If you are denied access, you may  request that the denial be reviewed. 


Right to Amend:

If you believe the information in your  records is incorrect or incomplete, you have the right to  request that we amend your health record. We are not required by law to agree to a request to amend your health  record. We will notify you in writing within 60 days if we are unable to grant your request.


Right to Request a Paper Copy of this Notice:

You have the right to a paper copy of this notice even if you agreed to receive this notice electronically.


Right to Request Restrictions:

You have the right to request a restriction or limitation on the health information we use or  disclose about you for treatment, payment or healthcare operations or disclose about you to a family member or friend involved in your care. We are not required by law to agree to a requested restriction, except when you request  that we not disclose information to your health plan about  services for which you paid out-of-pocket in full. For all other restriction requests, if we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment or the use or disclosure is required by law. 


Right to Request Confidential Communications:

You have  the right to request that we communicate with you about  your health information via a certain method or certain location. We will accommodate all reasonable requests. 



We reserve the right to change this notice and to make the revised or changed notice effective for health information we already  have about you as well as for any health information we create or receive in the future. Each notice has an effective date. Copies of the current notice are posted. Additionally, the current notice is available to you upon request and on our website.


If you have questions or would like to file a complaint, you may contact our Privacy Officer. If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint. 

Ascension Living

Privacy Office 

4600 Edmundson Road 

St. Louis, MO  63134 


U.S. Department of Health and Human Services

Office for Civil Rights 

200 Independence Avenue, S.W. 

Washington, D.C.  20201 





Ascension Living, and other health providers are part of a clinically integrated care setting that creates an organized health care arrangement (OHCA) under HIPAA. This allows the sharing of information among these legally separate entities to enhance the delivery of quality care to our patients and residents; however, no entity is responsible for the medical judgment or patient care provided by other entities in the arrangement. Physicians and other independent health care providers may have different privacy practices for medical records they create or maintain in their offices.

These entities are designated as an Affiliated Covered Entity and follow the terms of this Joint Notice:

Alexian Brothers Community Services* 
     d/b/a Ascension Living Alexian PACE 
     d/b/a Ascension Living Live at Home Chattanooga

Alexian Brothers Sherbrooke Village   
     d/b/a Ascension Living Sherbrooke Village

Alexian Village of Milwaukee, Inc. 
     d/b/a Ascension Living Alexian Village Milwaukee

Alexian Village of Tennessee   

     d/b/a Ascension Living Alexian Village Tennessee

     d/b/a Ascension Living Valley Residence

Ascension Living  Lakeshore at Siena, Inc. 
     d/b/a Ascension Living Lakeshore at Siena

Borgess Nursing Home, Inc.  
     d/b/a Ascension Living Borgess Place

Carondelet Long Term Care Facilities, Inc.  
     d/b/a Ascension Living St. Joseph Place 
Carroll Manor 
     d/b/a Ascension Living Carroll Manor 
Center for Gerontology   
     d/b/a Ascension Living PACE Michigan

Cornerstone Assisted Living, Inc.

     d/b/a Ascension Living Via Christi Village Broadmoor

     d/b/a Ascension Living Via Christi Village Ridge

Laverna Terrace Housing Corporation  
Our Lady of Peace, Inc.   

Presence Life Connections 

     d/b/a Ascension Living Fox Knoll Village

     d/b/a Ascension Living Heritage Village   
     d/b/a Ascension Living Sacred Heart Village 

     d/b/a Ascension Living Saint Anne Place

     d/b/a Ascension Living Saint Joseph Village 

     d/b/a Ascension Living Villa Franciscan Place

Presence Senior Services Chicagoland

     d/b/a Ascension Living Bethlehem Woods Village   
     d/b/a Ascension Living Casa Scalabrini Village   
     d/b/a Ascension Living Nazarethville Place   
     d/b/a Ascension Living Resurrection Place   
     d/b/a Ascension Living Resurrection Village Life Center 

     d/b/a Ascension Living Saint Benedict Village   

Presence Chicago Hospitals Network 
     d/b/a Ascension Living Resurrection Village 
Providence Park Inc  
     d/b/a Ascension Living Providence Village 
St. Catherine Labouré Manor, Inc.  
     d/b/a Ascension Living St. Catherine Labouré Place

Via Christi Healthcare Outreach for Elders, Inc. 

     d/b/a Ascension Living HOPE 
Via Christi Village Georgetown, Inc. 
     d/b/a Ascension Living Via Christi Village Georgetown 

Via Christi Village Hays, Inc. 
     d/b/a Ascension Living Via Christi Village Hays 
Via Christi Village Manhattan, Inc. 
     d/b/a Ascension Living Via Christi Village Manhattan

Via Christi Village McLean, Inc. 
     d/b/a Ascension Living Via Christi Village McLean 

Via Christi Village Pittsburg, Inc. 
     d/b/a Ascension Living Via Christi Village Pittsburg

Via Christi Village Ponca City, Inc. 
     d/b/a Ascension Living Via Christi Village Ponca City 

Wheaton Franciscan Healthcare - Terrace at St. Francis, Inc.

     d/b/a Ascension Living Franciscan Place

     d/b/a Ascension Living St. Francis Place


* Alexian Brothers Community Services (“ABCS”) has designated itself as a hybrid entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). This means ABCS is a single legal entity with some healthcare programs (e.g., its Ascension Living Alexian PACE program) that are subject to  HIPAA and other non-healthcare programs (e.g., Ascension Living Live at Home Chattanooga) that are not subject to HIPAA.